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Since we treat our customers like our own employees, Portland Glass guarantees that if your windshield is damaged or broken within 12 months of the replacement date due to a normal road hazard, we will repair or replace it for free. The guarantee is only redeemable one time and does not include the labor, kit, molding, or clips. However, coverage for these items may be purchased at the time of the original installation. Damage due to collision, vandalism, fraud, or acts of God are excluded.
Portland Glass always makes a concerted effort to repair the windshield first. The repair process will not cancel the remaining term of your guarantee.
Windshield Replacement Guarantee Plans
Windshield Protection Plan
We include this windshield replacement guarantee at absolutely no cost to you when we replace your windshield. For the 12 months following your windshield replacement, the Windshield Protection Plan covers unlimited repairs or a single replacement. The guarantee covers the cost of glass; labor and installation materials are not included.
Our specialists will opt to repair your windshield if it can be done safely. This saves you time and money, and your plan coverage will remain intact.
WPP Future Installation Option
For an additional charge, we also offer a WPP Future Installation Option. As an upgraded version of our Windshield Protection Plan, you’ll get the same great coverage plus the added benefit of labor and installation materials. This extra coverage means your repair or replacement costs will be covered.
WPP Value Package
When you want the highest level of protection, choose our WPP Value Package. In addition to the coverage offered in our Windshield Protection Plan and WPP Future Installation Option, we provide your vehicle with new windshield wiper blades and an application of glass protectant. One application leaves your windshield more resistant to scratches and the damaging effects of the environment. Our glass protectant will also preserve the clarity of your windshield during rainy or other inclement weather.
Get started online or call to learn more about our Windshield Protection Plan and our commitment to our customers.
Guidelines for Coverage
Each of our protection packages covers your windshield for 12 months and is limited to normal road hazards. Damage due to collision, vandalism, fraud, or acts of God are excluded. Certain large vehicles (Class A motor coaches, buses, and class 7 or 8 heavy-duty trucks) are excluded from coverage. If you have a claim, you must report it to the Portland Glass center that performed the windshield installation. Your repair or replacement must be performed by a Portland Glass location. You can trust that Portland Glass ensures your windshield replacement is done to the highest standards. Some exclusions may apply.
What This Means for You
Should you ever have a problem with leakage in your windshield or rear window, or if you’re dissatisfied for any reason, simply let us know and we’ll be happy to schedule an appointment to determine if the work you need is covered by warranty. At Portland Glass, we take pride in being one of the most trusted names in the industry, and we’re prepared to stand behind our customers.
