What is the purpose of the Renovation, Repair, and Painting (RRP) Rule?
Lead paint was used in more than 38 million homes before it was banned
in 1978. This type of paint can create toxic dust when disturbed. The
EPA’s Renovation, Repair and Painting (RRP) program was established
to reduce lead contamination by training and certifying contractors to
carry out simple lead-safe practices while on the job.
The purpose of the RRP Rule is to minimize lead-based paint exposure during
painting, repair, and renovation activities. This is a key effort in reducing
lead poisoning from home exposure due to lead contaminants. The RRP Rule
also works to benefit adults and older children who are adversely impacted
by lead-based paint dust exposure. Because lead poisoning can cause a
wide range of behavioral, emotional, intellectual, and physical problems,
this prevention-based program is a cost-effective solution.
Is Portland Glass RRP Certified?
Yes, we’re proud to be an RRP certified company with a full team
of certified installers.
What do "R" and "U" value mean?
R-value represents the resistance a material has to the flow of heat. The
R-value measures a material’s insulation properties. The higher
this value is, the greater the resistance to heat. Insulated glass has
air pockets that help to increase its R-value.
U-value is an insulation rating for transparent objects that represents
the amount of heat that escapes a surface, like a window. The lower the
U-value, the better the insulation.
Do your windows meet egress requirements?
All of our windows meet egress requirements in some capacity, depending on size.
Will my new door meet ADA requirements?
Yes, depending on size and hardware.
What are the advantages of having argon-gas windows or low-E glass?
This type of glass is designed to reflect heat without letting warm internal
air escape, which helps conserve energy.
Will argon gas windows or low-E glass change the way my window looks?
Your argon gas-filled windows will show no difference, but low-E coating
does add a slight tint to the glass. We suggest you use them in conjunction
with each other.
What are grids?
Grids, also known as mullions, are vertical or horizontal slats on or in
between glass that simulate divided panes or lites.
Why do walk-through doors or sidelites require safety glass?
Federal Glazing Standards of 1977 require that safety glazing materials
must be used in any door and anything within two feet of a door. In order
to reduce the risk of injury, any glass within 18 inches of the floor
must also be safety glass.
Does my windshield need to be repaired or replaced?
Portland Glass specialists consider a few factors when determining if your
best option is windshield repair or replacement: size, location, and time
span. Though there are a few exceptions, chips larger than a quarter and
cracks generally require windshield replacement, and cracks that have
splintered to the edge of the windshield typically require replacement
due to their tendency to spread. If the chip or crack is directly in your
line of vision, it will typically require replacement, too, since the
repair does not always cure clearly, leaving a slight outline in the repair
area. Additionally, the longer you wait to address any chips or cracks,
the more likely dirt and debris will build up in the area. This makes
it difficult to perform a successful repair, so it often requires a full
What is the G12 Guarantee?
Portland Glass proudly offers our G12 12-month guarantees to protect our
work and your investment. We offer the following options:
G12® Road Hazard Guarantee – This guarantee comes free of charge when we replace your windshield
and covers unlimited repairs or a single replacement (glass only; labor
and installation materials are extra) for the next 12 months. When it
can be done safely, our specialists will opt for repair to save your time
and money—this does not void the remainder of your coverage.
G12 Future Installation Option – Our G12 Future Installation Option is available for an extra charge,
but it covers labor and installation materials in addition to the coverage
provided in our G12 Road Hazard Guarantee.
G12 Value Package – We also offer our G12 Value Package—our highest level of
protection. In addition to everything included with our Future Installation
Option, you’ll also receive new windshield wiper blades and an application
of Clear Choice™ glass protectant to leave your windshield more
resistant to scratches and to preserve the clarity of your windshield
during rainy or inclement weather.
*See our page on our
G12 Guarantees for more details.
How long does a windshield repair take?
Windshield repairs take about 45 minutes or less.
Do I need an appointment for my windshield repair?
While it’s encouraged to make an appointment for your repair, you
can swing by one of our 33 locations to have your windshield repaired.
We would suggest calling ahead to let us know you’re coming.
How long does it take to replace my windshield?
You can expect about a 3- to 4-hour time period for your windshield replacement.
Our auto glass technicians work diligently to complete the replacement
as quickly and safely as possible. Once completed, there is about a one-hour
period to wait for your windshield to cure until it’s safe to drive.
We strongly encourage you to drop off your vehicle for the day, but we’re
happy to work with you around your schedule.