G12 Guarantee: 12-Month Windshield Warranty
Quality Glass Repair Services Backed by a Promise—at No Cost to You
Since we treat our customers like our own employees, Portland Glass guarantees that if your windshield is damaged or broken within 12 months of the replacement date due to a normal road hazard, we will repair or replace it for free. The guarantee is only redeemable one time and does not include the labor, kit, molding, or clips. However, coverage for these items may be purchased at the time of the original installation. Damage due to collision, vandalism, fraud, or acts of God are excluded.
Portland Glass always makes a concerted effort to repair the windshield first. The repair process will not cancel the remaining term of your guarantee.
Windshield Replacement Guarantee Plans
G12® Road Hazard Guarantee
We include this windshield replacement guarantee at no absolutely no cost to you when we replace your windshield. For the 12 months following your windshield replacement, the G12 Road Hazard Guarantee covers unlimited repairs or a single replacement. The guarantee covers the cost of glass; labor and installation materials are not included.
Our specialists will opt to repair your windshield if it can be done safely. This saves you time and money, and your plan coverage will remain intact.
G12 Future Installation Option
For an additional charge, we also offer a G12 Future Installation Option. As an upgraded version of our G12 Road Hazard Guarantee, you’ll get the same great coverage plus the added benefit of labor and installation materials. This extra coverage means your repair or replacement costs will be covered.
G12 Value Package
When you want the highest level of protection, choose our G12 Value Package. In addition to the coverage offered in our G12 Road Hazard Guarantee and G12 Future Installation Option, we provide your vehicle with new windshield wiper blades and an application of glass protectant. One application leaves your windshield more resistant to scratches and the damaging effects of the environment. Our glass protectant will also preserve the clarity of your windshield during rainy or other inclement weather.
Guidelines for Coverage
Each of our protection packages covers your windshield for 12 months and is limited to normal road hazards. Damage due to collision, vandalism, fraud, or acts of God are excluded. Certain large vehicles (Class A motor coaches, buses, and class 7 or 8 heavy-duty trucks) are excluded from coverage. If you have a claim, you must report it to the Portland Glass center that performed the windshield installation. Your repair or replacement must be performed by a Portland Glass location. You can trust that Portland Glass ensures your windshield replacement is done to the highest standards. Some exclusions may apply.
What This Means for You
Should you ever have a problem with leakage in your windshield or rear window, or if you’re dissatisfied for any reason, simply let us know and we’ll be happy to schedule an appointment to determine if the work you need is covered by warranty. At Portland Glass, we take pride in being one of the most trusted names in the industry, and we’re prepared to stand behind our customers.